:root{--navy:#163B65;--blue:#21A7E0;--bg:#f5f7fb;--text:#172033;--muted:#667085;--line:#e4e7ec;--white:#fff;--ok:#18794e;--danger:#b42318}*{box-sizing:border-box}body{margin:0;font-family:system-ui,-apple-system,"Noto Sans Thai",sans-serif;background:var(--bg);color:var(--text);display:flex;min-height:100vh}.sidebar{width:230px;background:#102d4d;color:white;padding:20px 14px;position:fixed;inset:0 auto 0 0}.brand{padding:8px 10px 24px;display:flex;flex-direction:column}.brand span{font-size:.78rem;opacity:.7;margin-top:4px}.sidebar nav{display:flex;flex-direction:column;gap:5px}.sidebar button{border:0;text-align:left;background:transparent;color:#dbe7f3;padding:12px;border-radius:10px;cursor:pointer}.sidebar button.active,.sidebar button:hover{background:#ffffff18;color:white}.main{margin-left:230px;width:calc(100% - 230px);padding:24px}.main header{display:flex;justify-content:space-between;align-items:center;margin-bottom:18px}.main h1{margin:0;font-size:1.5rem}.main header p{margin:4px 0;color:var(--muted);font-size:.85rem}.main header button,.toolbar button,.dialog-actions button{border:1px solid var(--line);background:white;padding:9px 13px;border-radius:10px;cursor:pointer}.primary{background:var(--navy)!important;color:white!important;border-color:var(--navy)!important}.view{display:none}.view.active{display:block}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:14px}.stat,.panel{background:white;border:1px solid var(--line);border-radius:15px;padding:16px}.stat span{display:block;color:var(--muted);font-size:.8rem}.stat b{font-size:1.7rem}.panel h2{font-size:1rem;margin-top:0}.toolbar{display:flex;justify-content:space-between;gap:12px;margin-bottom:12px}.toolbar input{min-width:320px;padding:10px 12px;border:1px solid var(--line);border-radius:10px}.table-wrap{overflow:auto;padding:0}table{width:100%;border-collapse:collapse;font-size:.84rem}th,td{padding:11px 12px;border-bottom:1px solid var(--line);text-align:left;white-space:nowrap}th{background:#f9fafb;color:var(--muted)}td.actions{display:flex;gap:6px}td button{border:1px solid var(--line);background:white;padding:6px 9px;border-radius:8px;cursor:pointer}.badge{padding:4px 7px;border-radius:999px;background:#eef4ff;color:var(--navy);font-size:.72rem}.badge.active{background:#e9f7ef;color:var(--ok)}.badge.inactive,.badge.closed{background:#fff0ee;color:var(--danger)}dialog{border:0;border-radius:18px;padding:0;width:min(760px,94vw);box-shadow:0 20px 70px #0004}dialog::backdrop{background:#0f172a99}dialog form{padding:18px}.dialog-head,.dialog-actions{display:flex;justify-content:space-between;align-items:center}.dialog-head h2{margin:0}.icon-btn{border:0;background:transparent;font-size:1.2rem}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:18px 0}.form-grid label{font-size:.8rem;font-weight:600;display:flex;flex-direction:column;gap:5px}.form-grid input,.form-grid textarea,.form-grid select{border:1px solid var(--line);border-radius:9px;padding:9px}.form-grid .span2{grid-column:1/-1}.dialog-actions{justify-content:flex-end;gap:8px}.toast{position:fixed;right:20px;bottom:20px;background:#172033;color:white;padding:12px 16px;border-radius:10px;transform:translateY(100px);transition:.25s}.toast.show{transform:translateY(0)}.loading{position:fixed;inset:0;background:#ffffffc9;display:grid;place-items:center;font-weight:700;z-index:50}.hidden{display:none!important}@media(max-width:800px){.sidebar{width:70px}.brand span,.brand b{display:none}.sidebar button{font-size:0}.sidebar button::first-letter{font-size:20px}.main{margin-left:70px;width:calc(100% - 70px);padding:14px}.stats{grid-template-columns:1fr 1fr}.form-grid{grid-template-columns:1fr}.form-grid .span2{grid-column:auto}.toolbar input{min-width:0;width:100%}}
.request-summary{background:#f9fafb;border:1px solid var(--line);border-radius:12px;padding:12px 14px;margin:16px 0 4px;line-height:1.6}.request-summary b{display:block;font-size:1rem}.request-summary span{color:var(--muted);font-size:.82rem}.badge.new{background:#eef4ff;color:var(--navy)}.badge.received{background:#f0f9ff;color:#026aa2}.badge.in_progress{background:#fff7ed;color:#b54708}.badge.waiting_info{background:#fffaeb;color:#b54708}.badge.completed{background:#e9f7ef;color:var(--ok)}
.detail-dialog{width:min(1040px,96vw);max-height:92vh}.detail-dialog form{padding:0}.detail-head{padding:18px 20px;border-bottom:1px solid var(--line)}.detail-head p{margin:4px 0 0;color:var(--muted);font-size:.82rem}.detail-body{padding:18px 20px;max-height:72vh;overflow:auto}.detail-actions{padding:14px 20px;border-top:1px solid var(--line)}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.detail-card{border:1px solid var(--line);border-radius:14px;padding:15px;background:#fff}.detail-card.span2{grid-column:1/-1}.detail-card h3{font-size:.95rem;margin:0 0 12px}.detail-card-head{display:flex;justify-content:space-between;gap:10px;align-items:center}.detail-list{display:grid;grid-template-columns:1fr 1fr;gap:10px 18px;margin:0}.detail-list.single{grid-template-columns:1fr;margin-top:14px}.detail-list>div{min-width:0}.detail-list .wide{grid-column:1/-1}.detail-list dt{font-size:.72rem;color:var(--muted);margin-bottom:3px}.detail-list dd{margin:0;font-size:.88rem;word-break:break-word}.prewrap{white-space:pre-wrap}.citizen-card{display:flex;align-items:center;gap:12px;padding-bottom:12px;border-bottom:1px solid var(--line)}.citizen-card div{display:flex;flex-direction:column;min-width:0}.citizen-card span{font-size:.78rem;color:var(--muted)}.citizen-avatar{width:54px;height:54px;border-radius:50%;object-fit:cover;flex:0 0 auto}.citizen-avatar.placeholder{display:grid;place-items:center;background:#eef4ff;font-size:1.4rem}.attachment-list{display:flex;flex-direction:column;gap:8px}.attachment-item{display:flex;gap:10px;align-items:center;padding:10px;border:1px solid var(--line);border-radius:10px;color:var(--text);text-decoration:none}.attachment-item:hover{background:#f9fafb}.attachment-item>span{font-size:1.2rem}.attachment-item div{display:flex;flex-direction:column;min-width:0}.attachment-item b{font-size:.82rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.attachment-item small{color:var(--muted);font-size:.7rem}.empty-state{color:var(--muted);font-size:.82rem;padding:12px 0}.timeline{position:relative}.timeline-item{display:grid;grid-template-columns:18px 1fr;gap:10px;position:relative;padding-bottom:16px}.timeline-item:not(:last-child)::before{content:"";position:absolute;left:6px;top:14px;bottom:0;width:2px;background:var(--line)}.timeline-dot{width:14px;height:14px;border-radius:50%;background:var(--blue);border:3px solid #dff4ff;margin-top:3px;z-index:1}.timeline-content{min-width:0}.timeline-top{display:flex;align-items:center;justify-content:space-between;gap:10px}.timeline-top time{font-size:.72rem;color:var(--muted)}.timeline-note{font-size:.86rem;margin-top:6px;white-space:pre-wrap}.timeline-actor{font-size:.72rem;color:var(--muted);margin-top:4px}@media(max-width:800px){.detail-grid{grid-template-columns:1fr}.detail-card.span2{grid-column:auto}.detail-list{grid-template-columns:1fr}.detail-list .wide{grid-column:auto}.detail-body{padding:12px}.detail-head,.detail-actions{padding:14px}.detail-actions{flex-wrap:wrap}.detail-actions button{flex:1}}

/* v2.0.0 Reports */
.report-filter{margin-bottom:16px}.report-filter-row{display:flex;gap:10px;align-items:end;flex-wrap:wrap}.report-filter-row label{display:grid;gap:5px;font-size:13px;color:#475569}.report-filter-row input{min-width:150px}.report-spacer{flex:1}.report-stats{grid-template-columns:repeat(7,minmax(120px,1fr))}.report-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.report-grid .span2{grid-column:span 2}.bar-list{display:grid;gap:12px;margin-top:10px}.bar-row{display:grid;grid-template-columns:minmax(120px,1.3fr) 3fr 44px;gap:10px;align-items:center}.bar-label{font-size:13px;min-width:0}.bar-track{height:12px;background:#e8eef6;border-radius:999px;overflow:hidden}.bar-track span{display:block;height:100%;background:#1769aa;border-radius:999px}.bar-row>b{text-align:right}.report-generated{text-align:right;color:#64748b;font-size:12px;margin:12px 2px}.compact-table table{font-size:13px}.compact-table th,.compact-table td{padding:9px 10px}
@media(max-width:1000px){.report-stats{grid-template-columns:repeat(2,minmax(130px,1fr))}.report-grid{grid-template-columns:1fr}.report-grid .span2{grid-column:span 1}.report-filter-row{align-items:stretch}.report-spacer{display:none}}
@media print{body{display:block;background:#fff}.sidebar,header,#toast,#loading,.report-filter{display:none!important}.main{margin:0;padding:0}.view{display:none!important}#reportsView{display:block!important}.panel,.stat{box-shadow:none;border:1px solid #d1d5db;break-inside:avoid}.report-grid{grid-template-columns:1fr 1fr}.report-generated{text-align:left}.table-wrap{overflow:visible}table{font-size:10pt}}
.filterbar{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}.filterbar input,.filterbar select,.toolbar input,.toolbar select{padding:9px 10px;border:1px solid var(--line);border-radius:9px;background:white}.report-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.report-grid .span2{grid-column:1/-1}.detail-dialog{width:min(1050px,96vw);max-height:92vh}.detail-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:12px;margin:16px 0}.detail-card{border:1px solid var(--line);border-radius:14px;padding:14px;background:#fff}.detail-card dl{display:grid;grid-template-columns:140px 1fr;gap:7px 12px}.detail-card dt{color:var(--muted);font-size:.8rem}.detail-card dd{margin:0}.pre{white-space:pre-wrap}.avatar{width:72px;height:72px;border-radius:50%;object-fit:cover}.attachment{display:block;padding:8px;border:1px solid var(--line);border-radius:8px;margin:6px 0;text-decoration:none}.timeline{display:flex;flex-direction:column;gap:8px}.timeline-item{padding:10px 12px;border-left:3px solid var(--navy);background:#f8fafc}.timeline-item>div{display:flex;justify-content:space-between}.timeline-item p{margin:5px 0}.timeline-item small{color:var(--muted)}code{font-size:.72rem;white-space:pre-wrap}.badge.overdue{background:#fff0ee;color:#b42318}.badge.due_soon{background:#fff7e6;color:#b54708}.badge.on_track{background:#eaf8f1;color:#18794e}@media(max-width:900px){.report-grid,.detail-grid{grid-template-columns:1fr}.report-grid .span2,.detail-card.span2{grid-column:auto}}